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Bank Client Support
Sometimes things don't work as planned... or you might need some additional support. Either way, we are here to help. Please select from one of the options below. If you can't find what you are looking for, please call us 888-405-4FFB (4332) or email us at [email protected].
If you are a client of First Foundation Advisors, please visit our Advisor Client Support page.
Premier Business Bank and First Mountain Bank Clients
If you a former client of Premier Business Bank or First Mountain Bank, welcome to First Foundation Bank! You can learn more about the merger and find answers to frequently asked questions using the link below.
General inquiries including 24/7 Telephone Banking
Personal Online Banking Support
Monday through Thursday 5:00 AM to 8:00 PM PT, Friday 5:00 AM to 6:00 PM PT, Saturday 6:00 AM to 2:30 PM PT
Treasury Management Support including ACH, Wires, and RDC
Monday through Friday 8:00 AM to 5:00 PM PT
Bill Pay Support
Report a Lost/Stolen Debit Card
Report a Lost/Stolen Credit Card
American Express and Visa Cards: 800-558-3424
MasterCard Cards: 800-854-7642
Looking for a local branch?
Report Unauthorized ATM or Debit Card Activity
File an ATM or Debit Card Dispute
Please visit our knowledge center that provides videos explaining our online services including security and identify theft measures currently in place with our online accounts.
Video Education and Product Information
2020 Bank Branch Holiday Schedule
Our branches will be closed on the following days so our dedicated team can spend time with their friends and families.
|New Year's Day||Wednesday, January 1|
|Martin Luther King, Jr. Day||Monday, January 20|
|President's Day||Monday, February 17|
|Memorial Day||Monday, May 25|
|Independence Day||Saturday, July 4|
|Labor Day||Monday, September 7|
|Columbus Day||Monday, October 12|
|Veteran's Day||Wednesday, November 11|
|Thanksgiving Day||Thursday, November 26|
|Christmas Day||Friday, December 25|
Still not finding what you need... connect with our team
If you require additional support, or wish to inquire on other services we have available,
please click the 'Contact Us' button below and let us know how we can help: