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Bank Client Support

Sometimes things don't work as planned... or you might need some additional support. Either way, we are here to help. Please select from one of the options below. If you can't find what you are looking for, please call us (888) 698-7442 or email us at digitalbanking@ff-inc.com.

Community 1st Bank Clients

If you a former client of Community 1st Bank, welcome to First Foundation Bank! You can learn more about the merger and find answers to frequently asked questions using the link below.

Information for Former Community 1st Bank Clients

If you are a client of First Foundation Advisors, please visit our Advisor Client Support page.

Report Lost Card

Report a Lost or Stolen ATM or Debit Card

File a report and get a replacement

Support Hours: Any time  
Toll Free: (800) 472-3272

Virtual Support

Virtual Help

First Foundation is also available for virtual support via WebEx. 
Click here to get started.

Knowledge Center

Knowledge Center

Please visit our knowledge center that provides videos explaining our online services including security and identify theft measures currently in place with our online accounts. 
Video Education and Product Information

2018 Bank Branch Holiday Schedule

Our branches will be closed on the following days so our dedicated team can spend time with their friends and families.

Holiday

 

Date

New Year's Day    Monday, January 1
Martin Luther King, Jr. Day   Monday, January 15
President's Day   Monday, February 19
Memorial Day   Monday, May 28
Independence Day   Wednesday, July 4
Labor Day   Monday, September 3
Columbus Day   Monday, October 8
Veteran's Day (Observed)   Monday, November 12
Thanksgiving Day   Thursday, November 22
Christmas Day   Tuesday, December 25

Still not finding what you need... connect with our team

If you require additional support, or wish to inquire on other services we have available,
please click the 'Contact Us' button below and let us know how we can help:

Contact Us

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Deposit and loan products offered by First Foundation Bank, Member FDIC and Equal Housing Lender.

Investment and Advisory Services provided by First Foundation Advisors, an SEC-Registered Investment Advisor. Trust Services and Insurance Services are offered through First Foundation Bank. First Foundation Insurance Services license number #0H38553.

Investment, Insurance, and Advisory Products and Services:

  • ARE NOT FDIC INSURED
  • ARE NOT BANK GUARANTEED
  • MAY LOSE VALUE
  • ARE NOT A DEPOSIT
  • ARE NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY