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COVID-19

COVID-19 Update

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How First Foundation can help during this time

Ensuring the health and safety of our clients, employees, and communities is our top priority.

Our entire First Foundation team is here to help, and we want to remind you of all the additional resources that you can leverage.

A letter from our CEO, Scott F. Kavanaugh

Mortgage Assistance

Various State and Federal programs can assist with difficulties in meeting your monthly obligations.

Learn More

Assistance for small businesses

Learn about the various programs set up by the Federal Government to assist your business at this time.

Assistance for Small Businesses

Access any ATM nationwide without worrying about fees

During this time, we know it might not be easy to use your “regular” ATM. Rest assured, all First Foundation Bank deposit clients can get cash from any ATM nationwide. We will not charge you a fee and we will reimburse any fees charged up to $20 per transaction.

Track your account activity

View your account information, transactions, balances, check images, deposit tickets, and statements

Pay bills online

Deposit checks, view your account history and balances, transfer funds, send person-to-person payments, pay bills, and more.

Friends & family, send money with Zelle®

Send money to their bank account in minutes(1) with Zelle®.

Bank with complete confidence

Bank with the highest level of security thanks to multiple layers of authentication
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Important update for wealth management clients regarding contributions to your account

In order to ensure timely processing of check deposits for clients with accounts at TD Ameritrade, Fidelity, and Charles Schwab, please send checks to the addresses provided below. Please be sure to include your custodial account number on the front of the check.

Charles Schwab & Co., Inc.
1945 Northwestern Drive,
El Paso, Texas 79912

Fidelity Investments
Advisor Group Operations
100 Crosby Pkwy, Mail Zone KCIJ‐8010
Covington, KY 41015

TD Ameritrade Institutional Services
7801 Mesquite Bend Drive, Suite 112
Irving, TX 75063‐6043

A Strong Partner to Help You Succeed

First Foundation building

Strong asset quality and capital position

$13.3 billion of total bank assets (as of 12/31/23)
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Full range of banking products and services

Digital banking and treasury management solutions available
First Foundation Bank San Diego branch

Locations in California, Florida, Hawaii, Nevada, and Texas

31 locations to serve you

Beware of Cyber Criminals

As more information about the COVID-19 pandemic is released, cyber criminals are increasing email scams to try to obtain login information, credit card numbers, social security numbers, or other financial-related information. Please remember to be vigilant about keeping your financial information secure.

  • Call back the sender of any unusual emails to confirm the content, but do not rely on the telephone numbers in the email. 
  • Do not share account information over email. 
  • Watch for emails from so-called experts claiming to have inside information about the virus.

Every employee at First Foundation is trained to keep personal data secure. Along these lines, we will encrypt emails that contain personal information and we will not ask you for account information without the proper safeguards in place.

Looking for support?

We are here to help. Please call us 888-405-4FFB (4332) or email us at onlinebanking@ff-inc.com.

If you are a client of First Foundation Advisors, please visit our Advisor Client Support page.

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Deposit and loan products offered by First Foundation Bank, Member FDIC and Equal Housing Lender. NMLS #793235.

Investment and Advisory Services provided by First Foundation Advisors, an SEC-Registered Investment Advisor. Trust Services and Insurance Services are offered through First Foundation Bank. First Foundation Insurance Services license number #0H38553.

Investment, Insurance, Digital Assets, and Advisory Products and Services:

  • ARE NOT FDIC INSURED
  • ARE NOT BANK GUARANTEED
  • MAY LOSE VALUE
  • ARE NOT A DEPOSIT
  • ARE NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY